Speech Technology eWeekly - July 22, 2020

Speech Technology News

Sitel Partners with Krisp to Deploy Noise-Cancelling Software

Sitel Group is deploying Krisp's noise-suppression tool in its contact centers and for Sitel At Home operations.

LOVO Launches API for Voice-Overs

LOVO API enables companies to access LOVO's voices and TTS without leaving their own platforms.

Unisys Launches New Versions of Stealth(identity) Biometrics

New versions provide secure biometric identity management both in the cloud and on premises.

Voximplant Integrates with Google Cloud Dialogflow

Voximplant is deepening its partnership with Google Cloud via an integration that speeds the development of real-time communications applications and voice bots.

Nomidio Integrates with Aculab VoiSentry

Nomidio bolsters its multifactor Identity-as-a-Service with Aculab's VoiSentry technology for voice authentication.

Elektrobit Enhances EB Guide Interface Design Software

New features provide increased flexibility for creating and testing advanced automotive interfaces while accelerating development timelines.

Verint and Cloud9 Partner for Voice Compliance

Verint and Cloud9 partnership enables call recording, transcription, and analysis of voice transactions for financial traders.

Evolve IP Releases Recap for Voice Recording, Transcription, and Analytics

Recap provides call transcriptions, voice recording, and speech analytics for Microsoft Teams, the Evolve Contact Suite, and Cisco unified communications.

Industry Voices

Considerations for Introducing Speech Recognition Automation to Your Contact Center

Contact centers should implement speech recognition technology that benefits the business effectively and immediately without causing disruption to current processes.