Hospitality businesses are adapting to the rising threat of voice cloning scams by strengthening fraud detection practices and prioritizing real-time intelligence sharing.
Pam Lindemoen //
30 Jun 2025
VCs see exciting opportunities for the technology in the B2C and B2B sectors.
Kashyap Kompella //
23 Jun 2025
Conversational AI is poised to dominate industries into 2025, revolutionizing customer experience with its potential to enhance efficiency, personalization, and cost savings. (Featured on SmartCustomerService.com.)
Mark Rohan //
28 Jan 2025
The buzz around genAI often focuses on large language models (LLMs) like ChatGPT, but automatic speech recognition (ASR) systems present an entirely different level of complexity.
Jean-Louis Queginer //
14 Jan 2025