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Speech Tech Columns

The Prompt Box: From Humble Beginnings to AI Portal

The evolution of the prompt box, from plain text input to sophisticated natural language understanding, has transformed user interaction.

Putting Teams of GenAI Agents to Work

Multi-agent collaboration is the best approach to problem solving.

Connecting With Computers: The Next Breakthrough?

Forget AGI; there's a more realistic benefit to huge AI investments.

Let’s Continue to Prioritize Innovation

The next waves of innovation in the speech technology space promise to be more transformative than ever before.

Speech Tech Case Studies & Market Spotlights

Selectra Is Glad That It Switched to Gladia

The utility comparison firm is using Gladia's speech-to-text for quality monitoring.

Verint Speech Analytics Saves Money for Premier Bankcard

Time and cost savings add up.

Amelia AI Agents Drive 20 Percent Productivity Increase

SoundHound's technology reduces call volume and supports 100,000 calls for Apivia Courtage.

Southwest Recovery Services Achieves 10X ROI with Skit.ai's Inbound Voice AI Solution

Southwest Recovery automated inbound consumer calls with Skit.ai's voice AI solution.