Speech Technology eWeekly - April 01, 2020

Features

The State of Speech Developer Platforms

Vendors focus on back-end system integration and portability

Editor's Letter

Breakthroughs in Speech Are Just Beginning

Our writers consulted with industry experts across the major sectors of the speech technology landscape to determine the state of the industry

Speech Technology News

NLP, Particularly in Speech, Expected to Surge

The global natural language processing (NLP) market is forecast to grow at 21.5 per year for the next five years.

Audian and Xarios Launch Dimensions Real-Time Call Analytics

Dimensions provides a true picture of customer calls and staff performance. (Featured on SmartCustomerService.com.)

Replicant Introduces AI Voice Responder

Replicant's AI Voice Responder enables call centers to respond to increased customer calls without adding agents. (Featured on SmartCustomerService.com.)

Conversational Intelligence Developer Platform Provider Rammer Rebrands as Symbl.ai

Rammer has rebranded and announced the availability of its platform to developers for free. (Featured on DestinationCRM.com.)

Global $3 Billion AI-Based Chatbot Industry Outlook Is Strong

Research finds that cost reduction and technological advancements are the most significant factor in AI's expected surge.