Speech Technology eWeekly - March 11, 2020

Q & A

Q&A: Jon Stine, executive director of the Open Voice Network, about the future of open voice.

Voice Value

Infusing AI and Speech into the Mobile Retail Customer Experience

AI-powered apps are employing speech as part of an all-important omnichannel approach

Speech Technology News

Inflow Partners with Call Journey

Inflow is adding Call Journey's artificial intelligence-powered Conversation Analytics to its Voice of the Customer capabilities. (Featured on SmartCustomerService.com.)

Envision Voice-Enables Google Glass for the Blind

Envision brings its assistive technology to Google's smart glasses.

OrCam Releases OrCam Read

OrCam Read is a digital assistive reading device that converts text to speech.

Andor Health Integrates ThinkAndor with Microsoft Teams

Andor's voice app ThinkAndor is now available in Microsoft AppSource and integrated with Microsoft's Teams collaboration platform.

Active.Ai Partners with Finastra for Conversational Banking App

Active.AI's One conversational banking app is now available in Finastra's FusionStore.

Voximplant Updates Smartcalls and Rebrands It as Kit

New features make customer experience accessible through AI-driven interactive voice response. The update also includes improved speech capabilities. (Featured on SmartCustomerService.com.)

Observe.AI and Telarus Partner on Speech Analytics and Quality Management Platform 

Observe.AI's Voice AI platform has become part of Telarus' portfolio of suppliers.

iQor Enhances its Speech Analytics Platform

iQor has improved the speech-to-text transcription of calls in its speech analytics platform.