Speech Technology eWeekly - April 18, 2018

Features

Digital Assistants Are Heading To Work With You – Are You Ready?

It's infiltrated homes in the form of smart speakers. Now, voice technology is poised to make a big splash in the workplace, as more companies adopt enterprise solutions like Alexa for Business and other speech-enabled tools and conversational interfaces designed to enhance productivity, manage common tasks, and improve communication.

Speech Developer Platforms: Reshaping the Market By Mimicking App Stores

Want to understand what is happening with speech application development platforms? Then take a close look at smartphone application stores.

Speech Technology News

Sonde Health Announces Patents Covering Methods of Detecting Vocal Biomarkers in Physical or Psychological Conditions

Sonde Health Inc., an affiliate of PureTech Health developing a voice-based technology platform for monitoring and diagnosing mental and physical medical conditions, announced that the United States Patent and Trademark Office and Intellectual Property Australia have issued the company patents.

Project Revoice Recreates ALS Ice Bucket Challenge Founder's Voice For Him

The ALS Association announced the launch of "Project Revoice," an international initiative to help people with ALS [also known as Motor Neurone Disease] record their voices so they still use their "voice" after they lose their ability to speak.

NICE inContact CXone Expands Artificial Intelligence Apps with Speech-Enabled Virtual Assistants and AI Chatbots from Omilia

NICE inContact, a NICE business, announced the expansion of its artificial intelligence applications with the Omilia conversational technology stack on CXexchange, an extensive marketplace featuring ready-to-use applications designed to integrate with NICE inContact CXone, the world's #1 cloud customer experience platform.

TCN Announces Integration Partnership with CallMiner, Enhancing Its Cloud-Based Contact Center Platform with Speech Analytics

TCN, Inc., a provider of cloud-based call center technology for enterprises, contact centers, BPOs and collection agencies worldwide, announced its integration partnership with CallMiner, the award-winning platform provider of speech and customer engagement analytics.

TRUSTID Releases 2018 ‘State of Call Center Authentication’ Report

TRUSTID, a provider of pre-answer caller authentication, has released a new report on the state of call center authentication, based on a recent survey of contact center professionals.

IRIO Mobile Marketing Launches New Chat Product for Customer Engagement

RIO, a cloud-based SAAS platform that creates custom SMS/MMS solutions for businesses, announced the release of their Live Chat Solution.

Guestfriend Launches Automated Messaging for Small Businesses

Guestfriend, an intelligent automated messaging platform, announced the launch of chatbots-as-a-service for small businesses.