Speech Technology eWeekly - December 16, 2015

Speech Technology News

Marchex Adds Major Security Enhancement for Call Recordings

Marchex, a mobile advertising analytics company, today launched a major security enhancement to Marchex Call Analytics that enables companies to automatically redact credit card numbers from recorded phone calls in real time. (Featured on SmartCustomerService.com.)

Nexidia Dialogue Search Now Available on GSA Schedule Through immixGroup

Listing on the General Services Administration's schedule makes it easier for government agencies to implement Dialogue Search.

Nuance Launches Nuance Mix Developer Platform for Consumer Electronics and IoT

Nuance Mix enables developers to create customized speech experiences for wearables, gaming, virtual reality, robotics, fitness, and more.

MessageLoud Launches to Help End Distracted Driving

The messageLoud mobile app can read text messages and email messages aloud.

TCN to Merge with Global Connect

The merger brings together two cloud contact center solutions providers. (Featured on SmartCustomerService.com.)

Nuance Partners with TouchCommerce for Customer Engagement Solution

Joint solutions will blend live operator-assisted and artificial intelligence-driven conversations.

Promero Taps Enghouse Interactive Contact Center

Promero plans to leverage Enghouse Interactive's Contact Center: Service Provider (CCSP) 7.2 software for its Promero Call Center Omni Channel solution. (Featured on SmartCustomerService.com.)

MindMeld Launches MindMeld 2.0

New platform enables companies to build artificial intelligence-powered voice assistants.

Sensory Partners with Philips

Sensory is collaborating with Philips to improve speech recognition with speech enhancement algorithms.