Speech Technology eWeekly - March 09, 2006

Q & A

Jonathan Taylor, President and CEO, Voxeo

Speech Technology Magazine sat down with Jonathan Taylor, president and CEO of Voxeo, to talk about Voxeo's plans to revolutionize speech technologies and how these plans became possible.

Dr. Andrew Hunt of Holly Connects

Speech Technology Magazine sat down with Dr. Andrew Hunt, vice president of engineering at Holly Connects, to talk about the successes in speech technologies during 2005 and his vision for 2006.

Talking Tech

Internet Technologies in the Contact Center

The telecommunications industry is undergoing a major change from proprietary hardware-based systems to software-based systems built on open standards. Standards such as VoiceXML, CCXML, SIP, Service-Oriented Architecture, and other Internet technologies are radically changing how contact center applications are built and deployed. But these enabling technologies are only the means to an end. The real goals of applying new technologies to the contact center remain improving the customer's experience.

Speech Technology News

Viecore Is the First to Earn Genesys Gold Partner Certification

Viecor has recently been recognized as the first Genesys partner to achieve Gold Certified status.

Aculab Integrates Prosody Media Processing With the Envox 6.2 Communications Development Platform

MILTON KEYNES, U.K. — Aculab integrated its range of Prosody media processing resources with Envox 6.2, the latest version of Envox Worldwide's communications development platform.

TextAloud Incorporates Nuance RealSpeak into Software

CLEMMONS, N.C. — Nuance^® RealSpeak^® Solo text-to-speech (TTS), a series of computer-generated voices, is now offered as part of NextUp.com's TextAloud.

Thomson Higher Ed Selects AT&T Natural Voices TTS for MP3-Format Textbooks

Thomson Higher Education has licensed AT&T Natural Voicesfor Desktop from Wizzard Software to create Audiobooks for Sciences, a library of MP3 format textbooks.