Speech Technology eWeekly - January 29, 2014

Speech Technology News

Beyond Verbal Debuts Moodies Emotions Analytics App

Beyond Verbal's new Moodies app can analyze more than 400 emotions using voice.

Mortgage Servicer Cenlar FSB Implements TeleVoice IVR

The TeleVoice IVR and CTI platform is increasing productivity and customer service.

Voice Stress Analysis Technology Is Replacing Polygraphs

CVSA boasts more than 95 percent accuracy and lower cost of operation than polygraphs.

Avaya Brings IP Office to Midsized Market

The contact center solutions are scaled for contact centers with five to 100 seats.