Speech Technology eWeekly - December 19, 2012

Features

Customer Service Metrics That Matter

One-third of companies are missing the mark. Don't let yours be one of them.

Speech Technology News

World's First Voice and Face Biometrics System Deployed in Ecuador

New identification technologies will be used to fight crime.

The Hypervoice Consortium Launches

The organization's mission is to advance hypervoice as a way to organize and navigate voice conversations by converting them into a native Web object.

Intel Adds Nuance Voice Recognition to SDK

Allows developers to add voice commands.

Chevy to Incorporate Siri in Two Models

The Spark and Sonic will integrate with Apple's iPhone personal assistant app.

CereProc Expands Its TTS Accent Portfolio

More than 15 new regional accents highlight the enhancements available for mobile apps.

Voice Guide to Come to Kindle Products Next Year

Uses IVONA text-to-speech technology.

Forward Thinking

A New Age for Computer Interactions

Advances emphasize the role of the human mind.