Speech Technology eWeekly - October 10, 2012

FYI

Siri, Meet Nina

Speech Technology News

Utopy Releases Unified Customer Interaction Analytics Platform

The new release unifies the voice of the customer and analyzes agent performance across all channels of contact.

Voxware Announces General Availability of its Cloud-Based Voice Solution

A feed company has already started seeing the benefits of the voice-enabled warehouse system.

Voice Reader Text-to-Speech 2.5 Supports 32 Voices, 21 Languages

Updates include direct search feature.

CEVA, NXP Software Partner to Deliver Enhanced HD Voice Processing

NXP Software's LifeVibes VoiceExperience solution already optimized for CEVA-TeakLite DSP family.

Inside Outsourcing

Demanding Multichannel Interactions

Six best practices for deploying agile channeling platforms