Speech Technology eWeekly - December 07, 2011

FYI

Market Spotlight: Retail

NFC as a talking shopping aid.

Voice Value

IVR Relinquishes the Gatekeeper Role

One company blends human interaction with speech self-service.

Speech Technology News

Nuance Forecasts a Rosy 2012

The company expects top growth from mobile and consumer units and healthcare and enterprise segments.

IVR Anchors West Virginia 511 System

The system will be the state's first traveler information system.

BigHand Releases New Speech Recognition Software for Law Firms

BigHand version 4.2 delivers major new components that increase the usability and effectiveness of integrated speech recognition technology.

YouMail Visual Voicemail Plus Now Available to Viaero Wireless Subscribers

Viaero's Android smartphones will come with the application preloaded.

West to Acquire HyperCube

By acquiring the switching services provider, West is expected to grow its position in the IP, mobile, and unified communications space.