Speech Technology eWeekly - July 20, 2011

Features

The 2011 Speech Luminaries

Voice Value

Speech-Enhanced Customer Service Gets a New Look

Multichannel solutions meld proactive outbound alerts and notifications with inbound capabilities

Speech Technology News

Nuance Acquires Webmedx

The acquisition adds to Nuance's transcription services and clinical understanding solutions portfolio.

Medquist Holdings Acquires M*Modal

The deal is worth $130 million and brings together two medical documentation leaders.

Nuance Powers Voice Capabilities in OnStar FMV Retail Mirror

OnStar FMV lets drivers speak to get directions and make hands-free phone calls in the car.

Yap Powers Spanish Voicemail-to-Text for MetroPCS

Language identification technology automatically determines whether message was spoken in English or Spanish.

Nuanceā€™s Dragon Go! Now Available in the Apple App Store

Dragon app gives users mobile content from 180 sources online.

West Releases Managed On-Premises IVR

New offering lets companies use their existing on-site telephony infrastructure.