Speech Technology eWeekly - June 17, 2009

Features

The Big Strike or Fool's Gold?

The truth about the rush in the mobile applications market and the perils of easy money.

Voice Value

Speech Shows Its Worth in a Down Economy

Spending is sometimes needed to save money or generate revenue.

Speech Technology News

IBM’s Sametime to be First Passenger Aboard Genesys’ UC Connect Initiative

Sametime will be integrated with the Genesys Customer Interaction Management solution.

Philadelphia Taxpayers Get Relief with IVR

NEC Unified Solutions deploys two customized IVRs for the Philadelphia Revenue Department and the Board of Revision of Taxes.

Sensory Launches Truly Hands-Free Voice Control for Bluetooth Devices

The release allows users to use speech to control Bluetooth devices resulting in a safer in-vehicle experience.

UTOPY Announces Partner Enablement Program

The program is designed to nurture profitable and lasting partnerships.

SpeechStorm Brings Video Calling-Based Customer Service to Egypt

The company partners with Genesys to bring the new service to the 8.5 million customers of telecommunications provider Etisalat