Speech Technology eWeekly - February 26, 2025

Case Studies

Verint Speech Analytics Saves Money for Premier Bankcard

Time and cost savings add up.

FYI

Researchers Expand on-Device Speech Recognition

New algorithm eliminates the need for an internet connection and lots of RAM.

Industry Voices

How GenAI is Encouraging Customers to Return to Voice

Voice is making a comeback as a communication channel for customer service, as new technology makes it even more viable.