Speech Technology eWeekly - August 16, 2023

Voice Value

The Speech Accessibility Project Could Open Doors, Literally

Dysarthric speech is getting more equal representation in voice algorithms.

Standards

With Conversational AI, the Standards Work Heats Up

The W3C has published recent standards that will impact AI-powered speech applications.

Industry Voices

The Curious Corporations’ Guide to Generative AI in the Contact Center

Generative AI is having a moment, but companies can ill afford a momentary lapse of reason in the responsible application of this technology. (Featured on SmartCustomerService.com.)