Speech Technology eWeekly - June 25, 2008

Features

Last Call for SSML Comments

W3C releases the final draft of SSML version for public comment.

FYI

Market Spotlight: Contact Centers

Centers of Connectivity

Talking Tech

Beyond Misrecognitions and No Speech

How a larger taxonomy of errors can inspire change.

Speech Technology News

Nuance Files Patent Suit Against Vlingo

Company claims that vlingo violates its patent related to "Adaptation of a Speech Recognition System across Multiple Remote Sessions with a Speaker."

Skype Starts Beta Testing of Version 4.0.

New VoIP solution makes video chat a central part of its service.

Yahoo Extends oneSearch with Voice to Asia

Yahoo! today launched Yahoo! oneSearch with voice for English speakers in Singapore and India.

BearingPoint to Provide Non-Emergency Contact Center for Toronto

Multi-million dollar contract will involve the second-largest 311 call center in North America.