Summer 2015 Issue
Magazine Features
Natural Language Processing Strives to Meet Star Trek Standard
Leonard Klie //
08 May 2015
Systems are not yet fully conversational, but they're on their way
Time Is on Your Side: Wearables Spell Opportunity for Speech Interface Designers
Michele Masterson //
08 May 2015
Smart watches are coming of age, thanks to improved user interfaces—both graphical and voice—for the consumer and business user. If you're a developer, now is the perfect time to flex your skills.
Whose IVR Design Is It Anyway?
Michele Masterson //
08 May 2015
When it comes to IVR projects, bringing stakeholders together can seem more daunting than the actual assignment. Here's how to get everyone to play nicely and achieve results that the client will love.
Deployments
Rx Outreach Finds VoltDelta Is the Cure for Its IVR Blues
Michele Masterson //
08 May 2015
The nonprofit prescription provider finds relief with improved speech recognition and better outbound capabilities
Speech Technology Speeds Police Response
Leonard Klie //
08 May 2015
Philips's dictation and transcription technology helps a Minnesota police force increase efficiency and reduce costs
COLUMNS:
Editor's Letter
Why Speech Technology Is Essential for the Internet of Things
David Myron //
08 May 2015
Forward Thinking
Role-Play Apps Star in New Technologies
James A. Larson //
08 May 2015
It's time to leverage developers' know-how to improve lives
In Other Words
Speech Industry Sets a Precedent for the Deaf-Blind Community
Sue Ellen Reager //
08 May 2015
Technology is working to replace what the human ear and eye have lost
Inside Outsourcing
In User Interfaces, Color and Tone Matter
Vicki Broman and Georgios Tserdanelis //
08 May 2015
Don't underestimate customers' reactions to 'trivial' variations
Interact
Car Interfaces Are in Desperate Need of Attention
Jenni McKienzie //
08 May 2015
Thinking like a tech company is the key to getting it right
Voice Value
Technical Support, Speech Technologies, and the Internet of Things
Nancy Jamison //
08 May 2015
The emerging SIO category offers a balance of assistance for agents and users
Standards
Talking to Everything: User Interfaces for the Internet of Things
Deborah Dahl //
08 May 2015
Communication between objects is only the beginning
FYI
Domain-Squatting Scheme Exploits TTS
Leonard Klie //
08 May 2015
IBM Opens Speech and Cognitive Computing APIs to Watson
Michele Masterson //
08 May 2015
Market Spotlight: Voice Moves Up to the Cloud and Down Market
Leonard Klie //
08 May 2015
Overheard, Underheard: TalkRocket Pro Lets a User's Location Do the Talking
Leonard Klie //
08 May 2015
Verint’s Speaker Separation and Automated Theme Discovery Buoys Speech Analytics
Michele Masterson //
08 May 2015