Winter 2014
Magazine Features
Speech Analytics Gets Real (Time)
Michele Masterson //
01 Nov 2014
The speech analytics market is alive and well, and will only get better with the emergence of instant analysis.
HTML5 Is Live
Leonard Klie //
10 Nov 2014
The programming language will become the platform of choice for designing and deploying multimodal applications.
Speech Readies Healthcare for ACA Requirements
Michele Masterson //
10 Nov 2014
After proving their mettle, voice solutions continue to help providers and insurers comply with regulations, put a lid on costs, and serve patients.
Deployments
Genesys Helps Michigan Put Kids First
Leonard Klie //
10 Nov 2014
Call center technology assures timely access to child support and other services for parents in need.
COLUMNS:
Editor's Letter
Why Physicians Dislike Speech Recognition and EHRs
David Myron //
10 Nov 2014
Forward Thinking
With Product Companion Apps, the Mobile Future Looks Even Brighter
James A. Larson //
10 Nov 2014
Up-and-coming tools add new accessibility to product information.
In Other Words
WebRTC Enables Dual-Language Speech
Sue Ellen Reager //
10 Nov 2014
Anticipating the powerful impact of cross-language talking.
Inside Outsourcing
What You Need to Know to Design Quality Surveys
Vicki Broman and Georgios Tserdanelis //
10 Nov 2014
Keep them clear, concise, and quick.
Voice Value
Are Obvious Patent Requests Simple Omissions—or Crimes?
Robin Springer //
10 Nov 2014
Why the patent application process needs narrower boundaries.
Standards
Media Standards for the Web: WebRTC and WebAudio
Deborah Dahl //
10 Nov 2014
WebRTC and WebAudio add speed and simplicity.
FYI
Smart Voice Alliance Launches
Leonard Klie //
10 Nov 2014
AAA: In-Car Voice Systems Are Still Dangerous
Michele Masterson //
10 Nov 2014
With ToyTalk, Speech Is Child's Play
Michele Masterson //
10 Nov 2014
SpeechTEK 2014: Conversational and Intelligent Machines Are Coming
10 Nov 2014
Overheard/Underheard: Japan's SoftBank Introduces an Emotion-Detecting Robot
10 Nov 2014