September/October 2022
Magazine Features
The Top Speech Technologies and Vendors: The 2022 Speech Industry Awards
The Editors of Speech Technology //
15 Sep 2022
Advances in AI, machine learning, natural language processing, and more fueled speech industry progress in the past year.
2022 Speech Industry Award Winner: Aural Analytics Makes Speech Vital to Health Care
The Editors of Speech Technology //
15 Sep 2022
The U.S. National Institutes of Health this past July awarded a $1.4 million grant to Aural Analytics, a Scottsdale, Ariz., startup that is on the cutting edge of voice biomarker technology.
2022 Speech Industry Award Winner: Deepgram Is the Startup Speech-Enabler
The Editors of Speech Technology //
15 Sep 2022
Some could argue that Deepgram reinvented automatic speech recognition (ASR) with a complete, deep learning model that yields faster, more accurate transcriptions with lower hardware and usage costs. Now the vendor is giving away $10 million in free speech recognition to developers.
2022 Speech Industry Award Winner: Dubber Turns Meetings into Meaningful Records
The Editors of Speech Technology //
15 Sep 2022
Dubber provides call recording and voice data solutions that are natively and uniquely hosted in the cloud, allowing its services to be embedded into third-party telecommunication and cloud collaboration platforms.
2022 Speech Industry Award Winner: LivePerson Centers on Conversational AI
The Editors of Speech Technology //
15 Sep 2022
LivePerson has been developing conversational technologies since its founding in 1995. A central piece in its technology portfolio for the past few years has been the Conversational Cloud, which the New York-based company launched in August 2020.
2022 Speech Industry Award Winner: NICE Powers Contact Centers with AI
The Editors of Speech Technology //
15 Sep 2022
When it comes to cloud contact center solutions, one could easily make the case that NICE CXone is among the leading integrated platforms. And in the past year, NICE really boosted performance and functionality with a slew of artificial intelligence-based capabilities powered by its Enlighten AI engine.
2022 Speech Industry Award Winner: ReadSpeaker Customizes TTS Voice Development
The Editors of Speech Technology //
15 Sep 2022
ReadSpeaker, a Dutch company founded in 1999, has operated as a subsidiary of HOYA since 2017. It provides text-to-speech solutions with more than 110 voices in more than 35 languages, but its most significant work has been in the area of customized voice creation.
2022 Speech Industry Award Winner: SoundHound Has Driving Ambitions for Speech
The Editors of Speech Technology //
15 Sep 2022
SoundHound, an audio and speech recognition company founded in 2005, has advanced as one of the top providers of in-car voice systems, elevating the automotive voice experience from a legacy command-and-control interface to more intuitive conversational functionalities for drivers and passengers.
2022 Speech Industry Award Winner: Speechmatics Makes Speech Recognition Truly Automatic
The Editors of Speech Technology //
15 Sep 2022
Speechmatics develops speech recognition software based on recurrent neural networks and statistical language modeling. The company, which was founded in 2006, recently collected $62 million in funding to advance its global expansion and infrastructure improvement plans.
2022 Speech Industry Award Winner: Verbit Acquires the Top Spot in Transcription
The Editors of Speech Technology //
15 Sep 2022
Verbit, an Israeli company, provides artificial intelligence-powered captioning, transcription, translation, and audio description technology and services backed by humans for added accuracy.
2022 Speech Industry Award Winner: Veritone Voices All Sorts of Projects
The Editors of Speech Technology //
15 Sep 2022
Veritone is an artificial intelligence tech company based in Irvine, Calif. Established in 2014, it has as its centerpiece the aiWARE hyper-expansive enterprise AI platform, the foundation for its extensive voice technology lineup.
COLUMNS:
The Business Case
Real-Time Guidance: Help for Agents and Customers
Donna Fluss //
05 Oct 2022
These AI solutions listen to and understand both sides of the conversation.
Forward Thinking
Reality Isn’t Sci-Fi—It’s More Startling
Moshe Yudkowsky //
19 Oct 2022
Speech tech, like all tech, keeps getting more mind-blowing.
Interact
The Brain-Computer Interface: The Frontier of Speech Tech
Kashyap Kompella //
11 Oct 2022
BCI offers hope for assistive technologies that help people who can no longer articulate speech.
Voice Value
The AI Contact Center Is Finally Here
Nancy Jamison //
28 Sep 2022
Natively integrated capabilities abound in core contact center functions.