January/February 2022
Magazine Features
2022 State of the Speech Technology Industry
The Editors of Speech Technology //
17 Feb 2022
The latest developments and trends in seven important sectors.
The 2022 State of Speech Engines
Erik J. Martin //
17 Feb 2022
Innovation can't be denied, but challenges remain.
The 2022 State of Speech Development Platforms
Paul Korzeniowski //
17 Feb 2022
2022 emerges as a turning point year.
The 2022 State of Speech Analytics
Phillip Britt //
17 Feb 2022
Analysis expands to new channels and use cases.
The 2022 State of Intelligent Virtual Assistants
Paul Korzeniowski //
17 Feb 2022
More IVA building blocks are being put into place.
The 2022 State of Voice Biometrics
Phillip Britt //
17 Feb 2022
Technology expansion goes beyond the contact center.
The 2022 State of Assistive Technology
Phillip Britt //
17 Feb 2022
Expanding opportunities to improve everyday lives.
The 2022 State of Artificial Intelligence
Erik J. Martin //
17 Feb 2022
Accuracy improves, but privacy concerns loom.
COLUMNS:
Editor's Letter
Speech Prevailed in a Year of Incredible Turmoil
Leonard Klie //
06 Apr 2022
As we highlight in our annual "State of the Speech Technology Industry" report, 2021 was a very good year for the speech industry.
The Business Case
Interaction Analytics: What’s Driving Adoption
Donna Fluss //
09 Feb 2022
IA solutions can identify the issues that are preventing good CX.
Forward Thinking
Your Voice Tells All
James A. Larson //
11 Mar 2022
Speech app developers are finding ways to interpret your feelings and conditions.
A View from AVIOS
The Path Ahead (and Behind) for Conversational AI
Emmett Coin //
16 Mar 2022
You have to crawl before you can walk (and talk).
Voice Value
Enduring AI-Powered Retail Trends for 2022
Nancy Jamison //
29 Mar 2022
Digital engagement will continue to enhance retail, both in the store and online.