Speech solutions have the ability to improve employee efficiency. In fact, there is an entire category of tools devoted to doing this. See below for the latest workforce optimization news, trends, and solutions.
Exploring quantum computing's expected impact on the speech technology market.
Artificial intelligence is now integral to speech technology, a fact reflected by our winning vendors.
How generative (and other types of) artificial intelligence is impacting five important sectors.
AI, AI, and more AI: The technology is disrupting everything, and it's found everywhere in our speech industry achievements for 2023.
Deemed one of the fastest growing technologies in the contact center industry, speech analytics tools can be leveraged by all types of businesses looking to collect, manage, and understand customer feedback.
Their efforts in the past year have left an indelible mark on the entire speech industry, brought the technology to new heights and new markets, and generated a lot of buzz along the way.
Plan for both the short term and the long term.
These expanded platforms have altered the WEM competitive landscape.
From analytics to Copilot, this desktop is supercharged.