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Articles by Linda Pophal

Best Practices for Bringing Voice Assistants to Mobile Apps

Mobile voice interface development requires a clear objective with a lot of customer insight.

Tips for Adding Speech to Your Metaverse Presence

It's hard to imagine a virtual world without audio, but it doesn't just happen.

Vertical Markets Spotlight: Speech in Gaming and Entertainment

Voice recognition is making it possible for characters to have the player's individual voice

Vertical Markets Spotlight: Speech in Manufacturing and Distribution

Speech takes inefficiencies out of factory and warehouse operations.

The Speech Industry Eyes Another NLP (Neuro-Linguistic Programming)

Neuro-linguistic programming can alter the way companies communicate with customers.

The State of Assistive Technology

Accessibility solutions expand to new populations

The State of Artificial Intelligence

As AI becomes ubiquitous, voice technologies improve and expand into more areas

Artificial Intelligence and the Customer Journey

The combination of AI and speech technology is transforming the way marketers think about customer experience, but many are still hesitant to put plans into action, as consumer expectations may outpace technological reality.

How to Reach Marketers Looking for a Speech Solution

As speech technology becomes more commonplace, new markets are opening up for vendors. But as new opportunities abound, how do voice vendors reach out to potential new customers like marketers?

The Voice Data Gap and How to Close It

Companies still aren't doing enough to capture voice data, but advances in transcription, AI, and machine learning could change things

Extracting User Data from Speech Applications

Speech applications are a great source of user data, but there are questions to be considered before undertaking any data-heavy project