Genesys Brings Multimedia Virtual Meetings to the iPhone

Genesys earlier this week became the first company to bring full virtual meeting capabilities to users of Apple’s new iPhone. The standards-based AJAX technology of Genesys Meeting Center 4.0 allows users to join a voice and Web meeting through the iPhone’s Safari browser.

"Genesys’ strategy is always to provide ubiquitous access to virtual meetings regardless of the platform, browser or device you’re using," said Denise Persson, executive vice president of global marketing at Genesys. "Businesses are becoming increasingly dispersed and require the flexibility and ease of use needed for professionals to collaborate over mobile devices from anywhere they happen to be. Today, 20 percent of all participants attend meetings from a cell phone. With the iPhone, people will have access to the full experience of a virtual meeting anywhere and anytime without carrying a laptop."

With the application, participants can view real-time online presentations and share documents and applications instantly. All features regularly viewable on a desktop during a Web meeting are supported on the iPhone with zoom-in capabilities and portrait/landscape view. Speed varies depending connection speed.

With one click of the iPhone’s Safari browser and Genesys Meeting Center’s ‘dial me’ feature, participants don’t need to locate the dial-in number or worry about connection charges. They can participate in the Web meeting and, at the same time, the application automatically calls the participant.