CallMiner Launches SpeechTools for Customization of Speech Analytics

FORT MYERS, Fla. - CallMiner launched SpeechTools, an application that enables the customization of the CallMiner Analytics Suite by tuning to any language, terminology, or acoustic environment. SpeechTools requires no specialized skills or services and enables CallMiner's Alliance Partners and customers to create new language and acoustic models for CallMiner to analyze.

SpeechTools also allows companies and government organizations to develop their own language models - allowing them to recognize languages such as Farsi, Pashto or other languages that are not currently available to analyze recordings.