Angel.com and MScript Launch Voice-Enabled CRM and Transcription Solutions

MCLEAN, Va. - Angel.com entered into a strategic alliance with MScript to offer three voice-enabled CRM and transcription solutions.  Angel.com and MScript customers will now be able to utilize Angel.com's phone solutions to collect data from callers, transcribe pieces of information from the call, and communicate pieces of data into existing CRM or ERP applications. 

Angel.com and MScript will offer the following solutions:

SalesScript
SalesScript is MScript's phone interface into a company's CRM application, which allows individuals to use voice to enter data into existing CRM applications.  Customers can integrate SalesScript with existing CRM applications such as salesforce.com, Siebel and Netsuite, as well as any ERP application. 

MCare
MCare is a voice-enabled name and address capture solution offered by Angel.com, MScript and 411XML.  Customers use MCare to capture lead data for applications, such as direct response campaigns, class action lawsuits or surveys. 

IN-Voice
Based on Angel.com and MScript's Microsoft .NET platform, IN-Voice is a billing and

time-tracking solution for the mobile workforce.  Callers phone in hours worked or completed tasks and the voice files can be converted to text and delivered to the appropriate audience.  IN-Voice can be integrated with any corporate time and billing system using Web services and XML.