Telelogue's Automated Directory Assistance (DA) Bundled with Z-Tel Services
ISELIN, NJ - Z-Tel Communications Inc., a provider of local, long distance and enhanced telecommunications services, announced that it now offers Telelogue's automated Voice Directory Assistance (VDA) through its Personal Voice Assistant (PVA) feature to all its business and residential customers. "Adding Telelogue's Directory Assistance access from PVA is further demonstration of how a Z-Line is better than a phone line," stated Douglas Wood, Z-Tel's director of product innovation. "DA from PVA enables customers to use the power of their voice to look up and call telephone numbers not only from home but also while traveling. In addition to all the other powerful features PVA offers, our customers will now have access to the most efficient automated DA service on the market, at a compelling savings." Telelogue's VDA will provide voice automation of directory assistance calls for local and national listings and provides operator assistance as needed through partnership with a call center. "We are excited to provide our highly automated and effective DA solution to Z-Tel's customers as part of Z-Tel's value added phone services," said Robert W. Burke, Telelogue's chief executive officer. "Telelogue's VDA has helped its customers achieve the DA quality they expect with the highest automation rates ever reported in the industry by any carrier. We expect that Z-Tel and its customers will benefit greatly from our solution."