Liberate Earns HIPAA Certification

Liberate, providers of a conversational artificial intelligence platform for the insurance industry, has earned Health Insurance Portability and Accountability Act (HIPAA) certification, adding to its previously completed PCI and SOC2 certifications.

Liberate's AI agents deliver sophisticated speech capabilities that can be integrated with other business processes to elevate service quality. Healthcare providers, insurance companies and businesses in other industries can choose from a variety of human-like voices with both English and Spanish options.

"Liberate is excited to equip customers in insurance, healthcare and other verticals with innovative solutions to reduce hold times and elevate customer service levels. Our AI agents can help insurers answer phone calls faster and provide personalized support on a 24/7 basis with zero wait time," said Amrish Singh, CEO of Liberate, in a statement. "Our effective AI agents improve both the customer and employee experience while also lowering costs. The trifecta of PCI, SOC2, and now HIPAA compliance shows that you don't have to sacrifice data security to take advantage of these modern solutions."