The Top Speech Technologies and Vendors: The 2024 Speech Industry Awards

This year’s recipients of our annual Speech Industry Awards demonstrate how artificial intelligence has transitioned from a figment of our sci-fi future to a necessity in our automated, customer-centric present. Virtually every winning vendor has AI featuring prominently in its portfolio. There’s OpenAI, a repeat winner and the company behind ChatGPT, the release of which brought generative AI into the mainstream nearly two years ago; last year, among many other releases, it launched Voice Mode, which enables users to have interactive voice conversations with ChatGPT. Among the other AI-fueled developments you’ll read about here include a dubbing breakthrough that enables speech to be translated in up to 20 languages while maintaining the original speaker’s vocal qualities—their intonation, emotion, and speech patterns. Then there’s a technology that can detect physical and mental conditions by analyzing short snippets of speech; and an AI speech recognition model that can instantly adapt to the terminology of any industry. These exciting innovations are all happening now, and they’re all found in our Speech Industry Awards for 2024.

2024 Speech Industry Award Winner: aiOla Speaks Your Business’ Unique Language

2024 Speech Industry Award Winner: Capacity Deepens Voice and Contact Center Capabilities with Acquisitions

2024 Speech Industry Award Winner: ElevenLabs Is Dubbed a Leader in Automatic Speech Translation

2024 Speech Industry Award Winner: Kardome Is Making Cars More Driver-Friendly

2024 Speech Industry Award Winner: OpenAI Breaks More Molds with Voice Introductions

2024 Speech Industry Award Winner: PolyAI Optimizes Conversational AI for Contact Centers

2024 Speech Industry Award Winner: Sanas Brings Clarity to Contact Center Interactions

2024 Speech Industry Award Winner: Sonde Health Soars for the Air Force

2024 Speech Industry Award Winner: SoundHound Drives Voice AI’s Expansion

2024 Speech Industry Award Winner: Voiceitt Passes Inclusivity Milestones