2023 Vertical Markets Spotlight: A Speech Technology Special Report

A man driving home with a bag full of groceries tells his smartphone to instruct his home’s smart speaker hub to open the garage, unlock the door, and turn on the lights. A restaurant’s voice assistant fields a call from a customer and makes ordering recommendations based on the customer’s purchase history and her stored dietary restrictions. A family on vacation makes spa reservations, requests hotel amenities, controls the room temperature and lighting, and even checks out by simply speaking to the in-room digital concierge. These are the kinds of capabilities that are available now or will be soon thanks to AI-powered speech technology advancements, and our Vertical Markets Spotlight showcases them all, whether in consumer electronics, the restaurant industry, travel and hospitality, and five other important sectors. Click on the links below to see our full report.

Speech Technology in Consumer Electronics

Speech Technology in Financial Services

Speech Technology in Government

Speech Technology in Healthcare

Speech Technology in Manufacturing/Distribution

Speech Technology in Restaurants

Speech Technology in Retail

Speech Technology in Travel and Hospitality