Unifonic Acquires Sestek

Unifonic, a communications platform-as-a-service (CPaaS) provider in the Middle East, has acquired Sestek, a conversational automation company. Financial terms of the deal were not disclosed.

The acquisition diversifies Unifonic's offerings and expands its geographical reach as a customer engagement company.

"The acquisition of Sestek is a very logical and exciting next step in our growth trajectory as we continue to expand our suite of customer engagement products and geographic reach. Sestek has delivered a strong financial performance with solid revenue and gross profit growth, and the transaction is significantly value accretive to Unifonic's margins and balance sheet. We look forward to capitalizing on the combined market opportunities provided by this partnership," said Stefan Carlsson, Unifonic's chief financial officer, in a statement.

"Unifonic and Sestek share an ongoing commitment to disrupting the fast-growing and evolving customer engagement space. Sestek's omnichannel and AI-powered conversational automation solutions significantly enhance Unifonic's product portfolio," said Ahmed Hamdan, Unifonic's co-founder and CEO, in a statement. "With our combined technology and go-to-market capabilities, we will continue to deliver on our growth objectives while effectively leveraging Sestek's capabilities across our clientele and strategic markets."

"We are excited to embark on this next phase of growth alongside the Unifonic team," said Levent Arslan, Sestek's founder and CEO, in a statement. "We have been impressed by Unifonic's ability to rapidly scale its business while continuing to provide best-in-class, transformative CPaaS solutions for customers. We look forward to leveraging the combined capabilities of our platforms and go-to-market capabilities to provide enterprise-grade, omnichannel customer engagement technology solutions to a global clientele."