M*Modal Launches Clinical Documentation Improvement Platform

M*Modal, a provider of clinical documentation solutions, has released a full suite of clinical documentation improvement (CDI) software and adoption services. M*Modal offers a general-purpose data aggregation, analytics and physician engagement platform configured for CDI.

M*Modal's cloud-based CDI solutions are built into transcription, front-end speech, and back-end CDI specialist (CDIS) processes to improve the quality of the clinical note using existing systems and workflows. This integrated platform combines documentation improvement directly with the report creation process, identifying deficiencies, gaps and improvement opportunities at the time of documentation. By linking CDI with coding workflows, M*Modal's solutions enable central management of reporting requirements.

M*Modal helps healthcare organizations solve their CDI challenges in three ways, through bundled technology and services to achieve the following targeted outcomes:

• Assess: Using natural language understanding technology to convert transcription data into information that is shareable, sortable, and searchable, hospitals gain access to large volumes of patient data trapped in the narrative. This allows them to identify documentation improvement opportunities and target actions related to physician education, certain conditions, etc.
• Engage: M*Modal solutions embed CDI into the document creation workflow with automated, real-time feedback delivered to clinicians as they dictate or type into the EMR. Front-end CDI and central control of documentation practices across an enterprise ensure context-dependent feedback. M*Modal's solutions educate physicians to document for better clinical care, compliance and coding, including the upcoming ICD-10 standard.
• Collaborate: M*Modal offers a back-end CDIS workflow management and clinical intelligence solution. This solution also delivers automated abstraction capabilities, prioritized daily worklists, summarized evidence of clinical indicators, and reporting tools to expand existing CDI coverage while improving collaboration between coders and CDIS.

"The combination of M*Modal's flexible, clinical documentation platform with adoption services supports hospitals in their documentation improvement programs  and getting the most out of their electronic medical record systems," said Scott MacKenzie, CEO of M*Modal, in a statement. "M*Modal's CDI suite meets providers at their state of readiness with the ability to blend into existing workflows, customize to the organization's goals and needs, and expand CDI coverage systematically."

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