User Interface Innovations Will Transform Human-Machine Interactions, Frost & Sullivan Finds

User interface (UI) technologies and applications have evolved beyond just representing machines to users to enabling much more sophisticated interactions, and beyond basic text- and graphics-based UIs to touch, touchless, and voice-guided innovationsm according to research firm Frost & Sullivan.

In its "Future of Customer Experience with User Interface Technologies" report, Frost & Sullivan argues that the future of UIs will largely rely on touchless, hands-free operations. Technologies like gesture recognition, image recognition, and natural language processing (NLP) will thus be increasingly used to design accessible UIs that enable secure, reliable, and touchless interactions, it said.

"UI technologies are already radically simplifying the way humans interact with machines," noted TechVision Senior Research Analyst Debarun Guha Thakurta, in a statement. "Moreover, innovations in these technologies are facilitating the transition to an age of smart devices by making effortless and successful interactions with machines possible."

Currently, the prime focus among UI innovators is to overcome challenges pertaining to efficiency, conciseness, intelligence, responsiveness, and attractiveness, according to the research, which notes that efforts are geared toward the development of UIs that are simple, accurate, clear, consistent, and user-friendly for carrying out complex interactions.

"Technologies such as NLP, computer vision, machine learning, and cloud computing could converge to fuel innovations aimed at improving the way humans interact with machines," Thakurta said. "With the accelerating trend of making intelligent machines that can think and learn like humans, UIs that interact exactly like humans will soon surface."

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