SoundHound AI Supports Church’s Texas Chicken's Voice Ordering

SoundHound AI is providing Church's Texas Chicken with a voice artificial intelligence-powered drive-thru ordering solution.

Church's Texas Chicken drive-thru guests can place their orders using SoundHound AI's Dynamic Drive-Thru solution. SoundHound's voice AI technology can greet customers, take orders, visually confirm requests, and list options to speed up transactions. This AI voice platform offers instant, continuous audiovisual feedback in response to verbal commands and ignores off-topic speech.

"At Church's, our guests' experience is extremely important to us, and we are always looking for innovative ways to help improve service and the overall guest engagement," said Ahnaf Ali, chief information officer of Church's Texas Chicken, in a statement. "SoundHound's AI technology will enable us to process orders faster with greater efficiency, reduce wait times and streamline team workflows."

"Integrating our technology into Church's Texas Chicken restaurants marks a significant milestone in drive-thru innovation," said James Hom, chief product officer of SoundHound AI, in a statement. "With Dynamic Drive-Thru, consumers can speak naturally as they would to a human and have the same customer experience they're used to, while adding the benefit of helping busy employees seamlessly process orders and focus on providing what matters most: preparing great food and offering excellent customer service."