PCI Pal Partners with Calabrio

PCI Pal, a provider of secure payment solutions, is partnering with Calabrio, a customer experience intelligence company, to launch its secure payment solutions in the Calabrio Marketplace.

PCI Pal has also joined the Calabrio Developer Program, allowing Calabrio users to take advantage of PCI Pal's secure payment solutions for cardholder-not-present payments via telephone and digital channels. The Calabrio Developer Program is designed to empower partners to create solutions that work with Calabrio ONE.

"Calabrio is known for its innovative customer experience solutions that help organizations drive customer success and engagement," said Grafton Potter, senior vice president of strategic alliances at PCI Pal, in a statement. "We're excited to be working with them to offer PCI Pal's secure and compliant payment technology to Calabrio's customers and partners to ensure trust and security are part of that experience."

"Calabrio understands the importance of security in providing a great customer experience. With PCI Pal's secure payment solutions, our customers have access to the necessary tools to ensure payment security and compliance while maintaining a seamless customer experience," said Ross Daniels, vice president of global partner organization at Calabrio, in a statement. "We're thrilled to have PCI Pal join the Calabrio Developer Program, building on our extensive security expertise."

PCI Pal Adds Speech Recognition to Agent Assist and IVR Payment

Speech recognition lets callers speak payment details securely.

08 Sep 2020