Orange Business Services and Bloomberg Partner
Orange Business Services has teamed up with Bloomberg to offer an integrated voice recording archiving service.
The solution integrates Bloomberg Vault, the company's cloud-based information management service for enterprise communications, with voice services from Orange Business Services, to manage data stored by customer-site voice recording systems. The integration of voice data into Bloomberg Vault can produce electronic records in near real-time, the companies said.
The solution will be available to regulated industries that can leverage new or existing voice recording infrastructures. Orange Business' voice capability will feed Bloomberg Vault with data from phone calls stored in the voice recording systems. Once Bloomberg Vault has archived this data, compliance personnel can execute a single search across all data formats, such as email, instant messages, Bloomberg messaging, mobile, social media, proprietary messaging formats, and now voice records, to produce a consolidated transaction-record mapped to counter-parties.
"There have been significant global changes to regulatory reporting requirements for financial institutions in the past few years," said Harald Collet, global business manager of Bloomberg Vault, in a statement. "Combining the notable voice-recording expertise of Orange Business Services with Bloomberg Vault's leading information management capabilities has enabled us to deliver a first-to-market archiving service, which we expect will help clients meet regulatory requirements."