Open Solutions Enhances Maxxar Voice Response with LumenVox Speech Recognition Technology

GLASTONBURY, Conn., and SAN DIEGO, Calif. - Open Solutions Inc. (NASDAQ: OPEN), a provider of integrated enabling technologies for banks and credit unions throughout the United States and Canada, selected LumenVox to enhance its Maxxar interactive voice response telephony solution.

LumenVox will enable Open Solutions to augment its existing interactive voice response solution and deploy speech recognition capability.

LumenVox's Speech Recognition Engine is an API that performs recognition on audio data from any audio source. The speech engine is speaker and hardware independent and supports the Speech Recognition Grammar Specification (SRGS) and the Semantic Interpretation for Speech Recognition (SISR).

LumenVox's Speech Recognition Engine will be integrated into Open Solutions' Maxxar Total Natural Transaction (TNT) system, developed to support natural language speech recognition, speech-enabled lending, text-to-speech and touchtone interactive voice response (IVR). The LumenVox technology provides additional grammar functionality to the capabilities of the Maxxar product and can be fine-tuned depending on the institution's geographic location.