Nuance to Power Verizon Directory Assistance

Nuance Communications will provide Verizon with its Nuance Voice Search for future directory assistance (DA) services.

Nuance Voice Search gives wireline or wireless callers faster and easier access to the information they need, while simultaneously increasing call automation rates for carriers and service providers. This technology framework delivers an optimized caller experience by quickly interpreting what callers want, and then delivering the information to them fast and accurately.