Next IVR Launched to Provide VoiceXML Applications

EXETER, NH - Next IVR commenced operations with a goal to deliver customer value by providing VoiceXML solutions for next generation voice applications. Next IVR is responding to the market demand for complete voice solutions that deliver maximum business benefits -- cost savings, increased customer satisfaction and potential new revenue from voice-driven services. Next IVR voice solutions are an alternative to proprietary IVR systems. Next IVR solutions provide companies with cost savings by utilizing their existing resources to build and maintain voice applications and reducing their capital investments in infrastructure. Since Next IVR solutions are built on an open standards-based language, new innovations in voice technologies can be incorporated into existing applications, providing an upgrade path and eliminating the need for businesses to continuously invest in new technology. "Today companies are using old, proprietary IVR (Interactive Voice Response) systems that are costly to manage and provide very little business value. Next IVR solutions are affordable to implement and maintain. These products not only offer cost savings but revenue generating potential. The return on investment is very rapid," said Eric Phetteplace, President and Founder of Next IVR.