NICE to Provide Call Recording to Philly PD for Pope's Visit

NICE Systems will be supplying the Philadelphia Police Department with additional 9-1-1 call recording and incident management capacity for Pope Francis' upcoming visit to the United States later this month.

NICE is donating its technology and services to help the police department equip a temporary 9-1-1 center that will be set up to handle the anticipated higher volume of calls during the event. Philadelphia is the third stop on the pope's U.S. tour, which starts September 22. The Philadelphia Police Department has been using NICE's recording solutions in its main 9-1-1 center for more than a decade.

"From an emergency communications standpoint, preparing for an event of this scope and magnitude is no small feat," said Sgt. Gregory C. Masi of the Philadelphia Police Department Communications Division, in a statement. "We would like to thank NICE, a long-time and valued partner of Philadelphia Police Department, for stepping up and providing us with the expanded capacity we need to capture and manage our emergency communications."

"We are pleased to be able to help the Philadelphia Police Department prepare for and manage expanded emergency communications needs during this unprecedented event," said Chris Wooten, executive vice president of the NICE Security Group, in a statement. "This collaboration is built on a long-standing relationship with the department. It also reinforces our commitment to helping leading law enforcement agencies manage their public safety needs both day-to-day and in special circumstances."

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