LumenVox Named Winner in The Sixth Annual Users Choice Awards

SAN DIEGO , CA - LumenVox has been named the winner in The Sixth Annual Users Choice Awards, sponsored by CRMAdvocate. The company's Speech Driven Information System (SDIS) was entered in the category of Speech Solutions for CRM.

 

The Users Choice Awards is an awards program in which customer relationship management (CRM) products are judged by the end user. Awards will be presented throughout 2004 representing applications and services in the areas of Contact Center , Sales, Marketing, Service/Support and CRM Suites.

 

LumenVox's SDIS is a GUI development tool to create speech enabled applications and IVRs. It is the foundation of numerous applications including market surveys, order taking, order status, account information, auto-attendants, password resets, and shipment tracking.