Jody McStravick Joins Telisma as Customer Services Director

PARIS, FRANCE - Telisma announced the appointment of Jody McStravick as its customer services director. He will manage lead training, professional services, customer services and the pre-sales phase. Jody McStravick 44 , who is Irish, has extensive experience in customer and professional services, product and program management, training and human resources. He has worked for more than 15 years in the field of IT industries with software editors such as InfoVista, Symantec and Borland and their service partners (Sykes, RR Donnelley, etc.). "Jody McStravick's appointment confirms our determination to place our international clients and partners at the heart of our practice. Our international success depends up on the success of our customers and partners. Our mission is to help them create and deploy their services under the best possible economic and technical conditions their users expect. By listening carefully to our clients and partners, we will create products and solutions which will contribute to the boom in speech-based services" explains Laurent Balaine, CEO of Telisma. "To take up this challenge, we are going to create a new services pole, which will offer our customers and partners, at a highly personalized level, all the services they need for the best possible command of their projects: expertise, advice, modeling, training, technical support and maintenance" says Jody McStravick. Jody will be based in Issy-Les-Moulineaux. He is member of Telisma's executive committee.