Huawei Partners with PerSay for Voice Biometrics

Huawei, a provider of next-generation telecommunications network solutions for operators around the world, has entered into an alliance with PerSay, a provider of speaker verification products, to bring voice biometrics to its IP Contact Center solution.

This new alliance expands PerSay's ability to deliver on the growing demands for voice biometrics technology across worldwide businesses. The alliance also allows Huawei to provide a pre-integrated voice biometrics-enabled IP Contact Center across enterprises globally. The integration of Huawei's IP Contact Center product suite and PerSay's text-dependent VocalPassword and text-independent FreeSpeech Voice Biometrics products were completed at Huawei's India lab.

"Huawei is a well-respected leader in the telecom industry, offering world-class products and services. Our relationship with Huawei creates a very powerful joint solution that customers worldwide are currently demanding. Enterprises across the globe have the need to secure the access to their contact center and PerSay and Huawei can provide that solution,” said Ariel Freidenberg, PerSay's executive vice president of global sales and business development.

"While more and more solution providers, system integrators, and value-added resellers realize the benefits of voice biometrics, Huawei has taken a unique proactive approach, integrating voice biometrics into its product suite and offering it to its customers. With this strategic alliance, we are more confident than ever that voice biometrics and PerSay products will play a role in every modern contact center,” Added Almog Aley-Raz, PerSay's CEO.

This alliance will deliver a secure, multifactor authentication for access to services provided through the contact center. 

"We are very excited about our alliance with PerSay. Enterprises that take advantage of Huawei's and PerSay's solution will have the power to provide their customers with a safe, secure, and convenient access when they wish to interact with the contact center,” said Louis Victor Jayaraj, global director of enterprise solutions at Huawei.