Genesys Names Chairman and CEO

SAN FRANCISCO, CA - Alcatel (NYSE: ALA, Paris: CGEP.PA) announced that effective Jan. 1, 2004, Ad Nederlof will assume the position of chairman of its wholly owned subsidiary Genesys. The company simultaneously appointed chief operating officer Laurent Philonenko as president and CEO of Genesys. Philonenko will continue to oversee daily operations, as well as assume leadership of Genesys. Nederlof will expand his consultative work with customers while continuing to be involved with corporate strategy. "Ad Nederlof has been an incredible asset to Alcatel and Genesys over the last few years, growing the business significantly and overseeing the successful acquisitions of IBM's call center unit and Telera," said Olivier Houssin, executive vice president at Alcatel. "We're pleased to be able to continue to leverage his expertise and vision as he becomes Genesys' Chairman."