GN Netcom Introduces Digital Headset Amplifier

NASHUA, N.H. - GN Netcom introduced a digital headset amplifier, the GN 8210. Enhancements to the incoming signal include the ability to reduce background noise on the incoming caller's signal, automatic incoming volume adjustment, unsurpassed acoustic protection and the ability for the end user to tailor the sound to his or her preferences. "Digital technology is the logical evolution of the headset amplifier. By digitizing and dramatically enhancing the incoming call signal, enterprises can experience a range of productivity benefits including reduced call time through greater intelligibility and less repetition, superior acoustic protection for the user, and the ability to create a more pleasant work environment," said Art Schoeller, Senior Analyst and Call Center Market Analyst with The Yankee Group.