Entel Chile Selects Comverse for Visual Voicemail on Mobile Devices and PCs

Entel, a Chilean mobile operator with more than 6 million users, has selected Comverse to deliver visual voicemail to mobile handsets and PCs.

Instead of dialing in for messages, Entel’s subscribers will receive their voicemail as multimedia messages (MMS) on their handsets. Users then click to hear the voice messages and can respond immediately to the caller by clicking to reply.

For subscribers in front of a computer at home or in an office, Entel now is offering voicemail to email. Users receive their voice messages as attachments to email messages, clicking to hear messages in any order they want. Just like email, users also can save, forward, or delete messages.

“In these fast-paced times, our users want ways to handle their voice messages quickly,” said Alfredo Albetman, Manager of Value Added Services for the Consumer Market at Entel. “The appealing visual voicemail services that we are deploying significantly improve the user experience, enabling our subscribers for the first time to choose what suits them best.”

“Visual voicemail is winning warm acceptance in every corner of the world,” said Dror Bin, president of global sales at Comverse. “Both Voicemail to Email and Voicemail to MMS align with key consumer trends and preferences, and the increases they generate in the number of people using voicemail, depositing messages, and returning calls after listening to their messages translate into significant and sustainable new revenue potential for operators.” 

Comverse Visual Voicemail is part of the Comverse HUB Value-Added Services, which spans voice, messaging, mobile Internet, and mobile advertising.