ElevatePoint Announces Artificial Intelligence-Driven Intranet Chatbot with Microsoft Teams and SharePoint Team Sites Integrations

ElevatePoint–a company that creates mobile SharePoint intranets focused on improving communication, productivity, and employee engagement–is introducing its foray into artificial intelligence (AI) with a chatbot that’s available on the ElevatePoint Intranet Platform. This chatbot, named Hero, integrates with Microsoft Teams and SharePoint Team Sites for smarter communications–saving time and money while increasing productivity and employee engagement.

Utilizing the flexibility of the Microsoft Azure platform along with Microsoft Graph, ElevatePoint draws from an array of cognitive services to differentiate their core capabilities. Natural Language Processing tools such as LUIS models (machine learned), and the Text Analytics API, will unlock new capabilities for ElevatePoint customers.

Chatbots can use AI to provide instant and relevant information. It’s a low-cost entry into AI, but it has a huge potential. Instead of an employee answering the same question multiple times, a chatbot can provide that routine information. For Human Resource employees, they’re able to save money on an HR hotline while getting colleagues faster answers. HR employees can also shift from administrative tasks to being more strategic. For IT, Help Desk employees can focus on other organizational priorities instead of answering routine questions.