Edify Announces Developer Network and Donates Auto Attendant Speech Application

SANTA CLARA, Calif. - Edify Corporation announced the launch of the Edify Developer Network and the availability of an open-source version of the Edify Virtual Attendant (EVA). The Edify Developer Network allows developers to take advantage of the latest tools and open-source applications available and share creative ideas to shorten development cycles and improve system functionality.

Through the Developer Network, developers gain access to information and applications enabling them to reduce development time and costs. In addition to developer discussion forums, the Edify Developer Network includes an application sharing area with real-world examples, helpful tutorials, sample code and other resources to assist community members with complex development projects. Additional development tools are available in the download area including, documentation, patches, updates, utilities and more to support the development of applications using Edify and its supported third-party vendors.

Within its Developer Network, Edify also provides free access to EVA, the open-source version of its virtual auto attendant. As a prepackaged application built on top of the Edify platform, EVA provides automation of one of the most repetitive tasks at any organization - transferring calls to the appropriate party.  EVA's speech interface creates a conversation where the caller simply asks for the person or department they wish to speak to.   EVA enables companies to transfer callers to the right department or geographic location without spending time in a queue, resulting in quicker interactions, accurate information and improved customer satisfaction.

The Edify Developer Network is located at http://developer.edify.com, and is available to Edify direct customers and partners.

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