Del Taco Adds Voice Ordering

Quick-service restaurant chain Del Taco has begun offering Presto's automated voice ordering at several drive-thru locations across the country after testing the solution at a select number of locations.

Last year, DelTaco piloted Presto Voice from Presto Automation, during which the artificial intelligence-popwered voice assistant greeted guests, accepted orders, and offered upsell suggestions. During that pilot, 95 percent of drive-thru orders placed using Presto Voice were completed without staff intervention.

"We are excited to be partnering with Del Taco as their drive-thru A.I. voice automation partner," said Dan Mosher, chief revenue officer of Presto, in a statement. "Del Taco's vision of the future of the drive-thru is inspiring, and Presto is the best-positioned automation technology provider to support it."