Dayton International Airport Completes Installation with SpeechSwitch and Tele-Communications

MATAWAN, N.J. - Dayton International Airport in Dayton, Ohio installed a new communications system by Tele-Communications. The new system incorporates a speech recognition auto attendant. Tele-Communications partnered with SpeechSwitch for the deployment of a voice recognition solution. SpeechSwitch offers a Speech Enabled Auto Attendant. This system will be offered as the front end of TCI's SMB business solution when customers request voice recognition.

The Speech Enabled Auto Attendant (SEAA) integrates into numerous product lines by analog, digital, or TAPI WAV programming. The system facilitates easier communication for employees, customers, business partners, and suppliers. It allows callers to use their own voice to reach a specific person or department. By speaking a name, a caller can be transferred to the appropriate number. Callers have the option of bypassing touchtone menus and spell-by-name directories and instead, use their voice to reach their intended party.

The Speech Enabled Auto Attendant is a solution that works with existing phone systems and voice mail packages.